[Resolved] Xolo — Phone Not Received From Service centre

Chirag_1985

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh

Dear Concern, My Name Chirag Chitrans belongs from Delhi.I am using Xolo Q1000 Mobile Phone From last one 11 Month ...My phone is facing some problem like ...Hanging / Automatic Switch off / Display is Broken / Battery Problem automatic decrease and Increase / after that i visit to Service centre in Noida Sector-18. Service Centre name :- Ambe Electronics J-40 1st Floor Sec-18 Noida (UP[protected]. And Contact to Mr.Dinesh . He check my phone and say please submit your phone only for 2 hours. I Deposit My phone on 19 -July-2014 To Service centre . Job sheet no is :- 10330 which will be given by service centre . And Xolo Docs number is[protected] . Now today is 21-August -2014 my phone will not repair since last one month i am trying so many time to xolo care and service centre nobody is given clarification about my phone .That when i got or received my phone from service centre ... So Please help me to solve my problem .I am sending you attatchment of job sheet . Regards Chirag Chitrans [protected]

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Complaint marked as Resolved

Email:- [email protected] Contact Number:- 9716894040 I want my phone as soon as possible in good condition .Now its so much time taken by Xole care and Service centre .

Verified Support

Sep 25, 2014

Xolo Customer Care's response Dear Mr.Chirag Thank you for giving us a chance to assist you. This is in reference to your complaint dated 21.08.2014 regarding XOLO Smartphone Q1000. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in