[Resolved] Xolo — phone not recieved since last 45 days..

tushar146

from Mumbai, Maharashtra

Address:

Chittorgarh, Rajasthan

sir i submitted my xolo-Q700 phone at xolo service center meerut on 2nd september 2014 and they told me that the phone will come aftr 15-20 days.. but its 17 october 2014 i have not recieved my phone. i am calling them continiously but they are telling 1 week more. 1 week more after that it will be 52 days and moreee... i need to register complaint against xolo service center meerut and XOLO company.

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Complaint marked as Resolved

Oct 17, 2014

Updated by tushar146 my work order number is[protected]

Verified Support

Oct 18, 2014

Xolo Customer Care's response Dear Mr.Tushar, Greetings of the Day! Thank you for addressing your grievance to us. This is to your email dated 17/10/2014, regarding your Xolo Smartphone (Q700). We would like to inform you that your handset has already been for dispatched from our end. Further, we would like to request you to kindly provide us some time our service centre team contact you shortly. Also, we would like to inform you that you may track online through DTDC docket number:V19080573 Warm Regard’s Bharti Singh Rawat XOLO Care www.xolo.in