[Resolved] Xolo — Phone not working just after 7 days of purchase | |||
My phone is stooped working just after 7 days of purchase, i raised the consumer complaint on this forum and after that i received call from xolo care and person said i have to visit the xolo service center. On saturday 06aug2016 i have visited nearest service center and they said your phone has physical damage in some internal part, very bad even i haven't used phone more than 5 to 6 days. After that i have talked to xolo customer care executive on this number[protected] and customer care executive said please send an email and attached phone snap shot and invoice copy and we will give you reply in next 24hrs but i didn't receive any response from xolo after 2days. And also now if i am trying to call xolo customer care on [protected] then can't connect, perhaps they have blocked my number. I need immediate action on this. I knew that company will have many things to tell on if we will visit service center. Need immediate attention on my complaint because i don't have time to visit service center many times, the nearest service center is 12 km from my residence. I am attaching the snap shot of response given by service center. Regards raj soni cell: [protected] email :[protected]@gmail.Com Was this information helpful? | |||
Sep 25, 2016 Complaint marked as Resolved Xolo customer support has been notified about the posted complaint. Verified Support Aug 25, 2016 Xolo Customer Care's response Dear Mr. Soni, Thank you for writing to us at XOLO Support. As discussed, currently you are not using XOLO phone. For any further query or feedback, please contact us at [protected]@xolo.in. Regards, Satyaveer Yadav XOLO Care www.xolo.in | |||
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Thank you for writing to us at XOLO Support.
As discussed, currently you are not using XOLO phone.
For any further query or feedback, please contact us at [email protected].
Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in