[Resolved]  Xolo — phone repair

Address:Kamrup Metropolitan, Assam

Its been almost a month i gave my mobile for repair and still now i haven't got any updates from care center. I trusted this company when usually people don't as because of new company but now m repenting because of XOLO care center service, the way they behave so rude to customers and they can can give excuses so easily. When i contacted they are asking money to get it repair when its in warranty period.The care center address is c/o bipin kr. tripathi alok communication, opp gurucharan polyclinic md shah road, paltan bazar guwahati-781008. I am really disappointed with their services as this is the second time I had gave my phone for repair still no result. The behavior of this people is doing nothing but reducing the goodwill of XOLO company.I am totally unsatisfied. Please help me and resolve my issue.
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Complaint marked as Resolved 
Verified Support
Oct 18, 2014
Xolo Customer Care's response
Dear Customer, Greetings of the Day! Thank you for addressing your grievance to us. This is in reference to your email dated 17.10.2014 regarding your complaint for your XOLO Smartphone. We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Bharti Singh Rawat XOLO Care www.xolo.in
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