[Resolved] Xolo — Issue with xolo black 1x

Ommi More

Address:

421501

I am not able to set my custom ringtone on my phone. If i set custom ringtone the phone doesn't rings. please help me i can only set ringtones which are available with phone preinstalled. I tried everything but it is not working. I havent rooted my phone so please help me with this as early as possible. If set to custom ringtone the phone just vibrate. Please help me with this problem. I factory rest the phone but it didnt help me.

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Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2016

Xolo Customer Care's response Dear Mr.More, Greetings of the Day! This is in reference to your concern dated 29/03/2016, regarding your XOLO BLACK 1X. We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you. Warm Regards, Satyaveer Yadav XOLO Care www.xolo.in

Verified Support

Apr 18, 2016

Xolo Customer Care's response Dear Mr. More, Greetings of the Day! We sincerely regret the inconvenience caused to you. As per our telephonic conversation you have informed us that your handset issue has been resolved. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Satyaveer Yadav XOLO Care www.xolo.in

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Comments

paul lee

from Savantvadi, Maharashtra

Hi...my name is Pravin and i m from Ahmadabad...i have XOLO Q1000, i update my phone after the updation i didnt recive any msg in my phone...i use other mobile than i can recieve, but in XOLO Q1000 not...so pls help me out to solve this problem.

Xolo Customer Care's response, Apr 18, 2016

Verified Support

Dear Customer
Greetings of the Day!
This is in reference to your email dated 06/04/2016, regarding your XOLO Q1000.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you.
Warm Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in

Ommi More

[protected] this is my contact no. U can call me anytime after 2: 00 in afternoon

Xolo Customer Care's response, Apr 18, 2016

Verified Support

Dear Mr. More,
Greetings of the Day!
We sincerely regret the inconvenience caused to you.
As per our telephonic conversation you have informed us that your handset issue has been resolved.
For any further query or feedback, please contact us at [email protected]
Warm Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in

Santoshaanto cool

Xolo play 6 x 1000 battery I want muze chahiye kaha se milegi...esi email per bolna .

Xolo Customer Care's response, Apr 18, 2016

Verified Support

Dear Mr. Cool
Greetings of the Day!
This is in reference to your email dated 15/04/2016, regarding your XOLO 6X1000.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you.
Warm Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in

Om Pranav

from Edakkulam, Kerala

Q1010i - Repair Status

i submitted my xolo q1010i on 20.01.2015 vide notification number.[protected], kindly update me the status.

avks75

Dead mobile received @ repairing

[protected]Notification number- I have recieved my mobile In dead condItion Kindly resolve I

Verma raju 05

from Noida, Uttar Pradesh

During net surfing Mobile feeling too much hot.

Dear sir, when we are downloading any video, mobile feeling to much hot. Max. Temperature reached till 53 degree Celsius . & Another issue is Mobile home display auto on without touching. I have purchased this last April 2016 from snap deal. Color black 1x.