[Resolved] Xolo — Re: Claim under warranty and No proper response

[Resolved] Xolo — Re: Claim under warranty and No proper response

M Manpreet Sir from Ludhiana, Punjab

MOBILE PHONE MODEL - XOLO Q600 IMEI NO. - [protected] COMPLAINT Work Order[protected] No proper response is given by the company since it is more than 40 days that complaint has been made and Handset has been deposited for repair. It is my humble request to take some strict and timely action against the poor and careless approach of the Company. from BALRAJ SINGH [protected] Email - manpreet.[protected]@gmail.com Add- VPO - SANTAWALI Tehsil - Rania District - Sirsa (Haryana) PIN - 125075 Was this information helpful? No (0) Yes (0)
Complaint marked as Resolved Verified Support Oct 20, 2014 Xolo Customer Care's response Dear Mr. Khole, Greetings of the Day! Thank you for addressing your grievance to us. This is to your email dated 19/10/2014, regarding your Xolo Smartphone (Q600). We would like to inform you that your handset has already been for dispatched from our end. Further, we would like to request you to kindly provide us some time our service centre team contact you shortly. Also, we would like to inform you that you may track online through DTDC docket number: V19080507 Warm Regard’s Bharti Singh Rawat XOLO Care www.xolo.in Verified Support Oct 21, 2014 Xolo Customer Care's response Dear Mr.Singh, Greetings of the Day! Thank you for addressing your grievance to us. This is in reference to your email dated 19.10.2014 and subsequent conversation with you regarding your complaint for your XOLO Smartphone. As per our telephonic conversation with you, it is confirmed that you will collect your handset from the service centre.Hence, request you to kindly visit at the service centre and if you will face any issue in future then fell free to contact us. Warm Regards, Bharti Singh Rawat XOLO Care www.xolo.in
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