[Resolved] Xolo — regarding xolo secure

Sumeet Dhanjal

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

i have a xolo play 8x-1100 xolo secure is configured as a device administrator and i am unable to deactivate it i am unable to use any screen lock method other than pin and password, which is very inconvenient even resetting xolo secure did not help i tried deactivating secure lock screen from xolo secure settings but even that did not work, it shows that it has been deactivated but then there are still only two options being shown on the security lock settings (pin and password), others are still unavailable please give a good solution

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Verified Support

Mar 23, 2015

Xolo Customer Care's response Dear Mr. Dhanjal, Greetings of the Day! Thank you for showing interest in our brand XOLO. This is in reference to your email dated 22/03/2015, we would like to request you to kindly share your concern with our technical team. In addition, we would like to request you to kindly contact our toll-free helpline no.[protected] for further assistance. Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in