[Resolved] Xolo — related service at center

parimalgohil

from Pune, Maharashtra

Address:

Rajkot, Gujarat

i feel very bed, when i go at your yagnik road center. the staff is not co-operative at the center. they talk with me rudly that time i feel that it is better that i have bought gionee mobile or samsung. even if i have a bill and there is still warrenty of the software they refuse and demand money. then why you provide guarantee or warranty. the time is not more than 6 months.

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Complaint marked as Resolved

Verified Support

Nov 16, 2014

Xolo Customer Care's response Dear Mr.Gohil, Greetings of the Day! Thank you for addressing your grievance to us. This is in reference to your email dated 15.11.2014 regarding your complaint for your XOLO Smartphone. We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Bharti Singh Rawat XOLO Care www.xolo.in