[Resolved] Xolo — REPLACE OF MOBILE

ajay mahajan jammu

from Punch, Jammu and Kashmir

Address:

Jammu, Jammu and Kashmir

I PURCHASE XOLO Q1000 OPUS 2 MOBILE FROM BUSHAN RADIOS BELOW GUMAT JAMMU ON[protected].PHONE EMI NO. [protected] MY MOBILE HAS BEEN FAULT AND NOT WORKING PROPERLY. I WENT TO YOUR SERVICE CENTER ON[protected].THE BEHAIOUR OF YOU SATFF IN SERVICE CENTER WAS NOT GOOD TO ME. THEY TOLD ME TO COME IN EVENING THEN THEY SAID ME TO COME ON MONDAY.NOW THEY ARE SAYING TO SEND THIS MOBILE PHONE TO NODIA.I PURCHASE THIS MOBILE ON 26-SEP-2014.IN 20 DAYS THE PHONE HAS BEEN FAULTED. NOW I WANT A FRESH MOBILE OTHER WISE I AM GOING TO CONSUMER COURT

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Complaint marked as Resolved

Verified Support

Oct 21, 2014

Xolo Customer Care's response Dear Mr.Mahajan, Greetings of the Day! Thank you for addressing your grievance to us. This is in reference to your email dated 20.10.2014 regarding your complaint for your XOLO Smartphone Q1000 OPUS.We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint.We are unable to track information from your given IMEI number. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Bharti Singh Rawat XOLO Care www.xolo.in