[Resolved] Xolo — Replacement Application of Xolo Q900 Handset

poshtiwala

from Pune, Maharashtra

Address:

Ahmedabad, Gujarat

I tried to call you so many times but you did not answer my single call in last 10 days. My self Dharmesh Poshtiwala, submitted third time my Xolo Q900 handset for servicing in Abhishek Technologies but still i did not receive back my handset.As this is the third time i got the problem & in 7 month from purchasing date, 3 month my mobile is in service center so I'm not satisfied with your service/ handset. And in February you ommitted that if again problem occur you will replace the handset. So i demand for replacement/ money back of my handset. Please find the attached Application & Jobsheet.Please answer me in Three days from the date of mail send or i will go for legal action as i already submitted same application to Abhishek Technology also.

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Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2014

Xolo Customer Care's response Dear Mr.Poshtiwala, Greetings of the Day! Thank you for addressing your grievance to us. This is in reference to your post dated 08/07/2014 regarding XOLO Smartphone Q900.As per our telephonic conversation with you regarding your complaint, it has been confirmed by you that you already collected your handset from the service centre.Hence, request you to kindly observe your handset and if you will face any issue then feel free to contact us. Warm Regard’s Bharti Singh Rawat Xolo Care www.xolo.in