[Resolved] Xolo — Same problem is coming again and again

hopansh

Address:

Dehradun, Uttarakhand, 248001

Its 4 th time my power key had stopped working. I had already repaired it thrice on xolo service center. My phone is under warranty. I am fed up of this problem. Again and again same problem is coming. Service center executive always repair it and again after 1 month it used to stop working. Plz replace this unit or tell any other permanent solution .
Model no. :- xolo 8x 1000
Emi no. :- [protected]

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Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2016

Xolo Customer Care's response Dear Customer, Greetings of the Day! This is in reference to your concern dated 04/04/2016, regarding your XOLO 8X-1000. We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you. Warm Regards, Satyaveer Yadav XOLO Care www.xolo.in

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Comments

hopansh

[protected]
Saturday / Sunday -5:00p.m - 7:00 p.m

Xolo Customer Care's response, May 3, 2016

Verified Support

Dear Harsh,
Thank you for writing to us at XOLO Support.
As per our telephonic conversation, we would suggest you to visit nearest XOLO Authorized Service Center, so that our engineers can diagnose the problem and take corrective action.
For any further query or feedback, please contact us at [email protected]
Warm Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in

hopansh

Sir i had also gone for repair of my phone to service centre and when they gave my phone after repair and its back panel was badly scratched on all corners and sides from inside