[Resolved]  Xolo — selling dead phone to me

Address:

Chittoor, Andhra Pradesh

Hello sir, I purchased a xolo 8x1000 smart phone on[protected] in EBay Web site. And it will delivered in[protected] by the BLUE Dart corrier service order number([protected]) and the same day I pay the amount and collected it from bludart corrier service. I opend the seal and check the mobile camera option is not displayed, then I approach to the nearest custmer care in tirupati, chittoor district, andhrapradesh, 517001. the customer care executive say you return the product to that ebay company will replace it. then I call to the ebay customer care they said we give you the company 1 yera warrnty so please go to nearest xolo care and solve your problem. again I call to xolo care tolllfree number which is displayed on the mobile box[protected] .they said sir please go to nearest xolocare our company represantative will solve your problem. again I go to the xolo customer care at tirupati on[protected] .they take my product .they said we will send a complaint to the company then only we take any action about this mobile. on[protected]/06:35Pm. the complaint number is[protected] my mobile IMEI Number is ([protected]) so please help me to recover my mobile . my mobile number is [protected]