[Resolved] Xolo — Service and product quality | |||
D.O.S. - 23/09/2015 e.M.I. - [protected]; [protected] category - xolo mobile set complaint - battery charging problem - battery charging continue after removing charger. - low battery backup - rude behavior of care center staff - battery change under miss guidance of the care center staff. But still the complaint is same. Contact no. - [protected] Was this information helpful? | |||
Aug 7, 2016 Complaint marked as Resolved Xolo customer support has been notified about the posted complaint. Verified Support Jul 07, 2016 Xolo Customer Care's response Dear Amit,
Greetings of the Day!
Thank you for showing interest in our brand XOLO ERA.
We would like to inform you that we have tried to contact you on [protected] however, number was not contactable.
We request you to share your alternative contact number or alternatively call us back on our customer care helpline number[protected] for any further assistance.
Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in
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2 Comments | |||
Comments
I am working riyadh( soudi Arabia). My xolo omega hive glass damaged. Please inform me available place in riyadh..
Reply
Dear Customer,
Thank you for writing to us at XOLO Support.
We regret the difficulties you are experiencing with your mobile phone and we thank you for bringing your concern to our attention.
In response to your concern, we apologize as there is no service centre available in Soudi Arabia and we would not be able to provide International Service assistance. For further assistance kindly contact to your nearest Local Dealer.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in
Thank you for writing to us at XOLO Support.
We regret the difficulties you are experiencing with your mobile phone and we thank you for bringing your concern to our attention.
In response to your concern, we apologize as there is no service centre available in Soudi Arabia and we would not be able to provide International Service assistance. For further assistance kindly contact to your nearest Local Dealer.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in
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