[Resolved]  Xolo — Service and product quality

Address:Karnal, Haryana, 132001

D.O.S. - 23/09/2015
e.M.I. - [protected]; [protected]
category - xolo mobile set
complaint - battery charging problem
- battery charging continue after removing charger.
- low battery backup
- rude behavior of care center staff
- battery change under miss guidance of the care center staff.
But still the complaint is same.
Contact no. - [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2016
Complaint marked as Resolved 
Xolo customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2016
Xolo Customer Care's response
Dear Amit, Greetings of the Day! Thank you for showing interest in our brand XOLO ERA. We would like to inform you that we have tried to contact you on [protected] however, number was not contactable. We request you to share your alternative contact number or alternatively call us back on our customer care helpline number[protected] for any further assistance. Regards, Satyaveer Yadav XOLO Care www.xolo.in
Complaint comments 

Comments

I am working riyadh( soudi Arabia). My xolo omega hive glass damaged. Please inform me available place in riyadh..
Dear Customer,
Thank you for writing to us at XOLO Support.
We regret the difficulties you are experiencing with your mobile phone and we thank you for bringing your concern to our attention.
In response to your concern, we apologize as there is no service centre available in Soudi Arabia and we would not be able to provide International Service assistance. For further assistance kindly contact to your nearest Local Dealer.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xolo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    91%
    Complaints
    1399
    Pending
    0
    Resolved
    1271
    Xolo Phone
    +91 12 0463 7333
    Xolo Address
    A-56, Sector – 64, Noida, Uttar Pradesh, India - 201301
    View all Xolo contact information