[Resolved]  Xolo — Service issue

Address:Mumbai City, Maharashtra

I have submitted my xolo Q2000 mobile to the service center for some display issue. I have submitted my phone on 6 September and till date not yet received any positive reply from the companies side. I have tried a lot requesting to the service center and also at the xolo help line. Still no use.
Its a request to please solve my issue as soon as possible as i am facing a lot of problems by not having my phone. I have shared my details below.
Thankyou.

Name. Akhil nair
Mob. [protected]
Mobile imei no . [protected]
Work order no.[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Oct 24, 2014
Xolo Customer Care's response
Dear Mr.Nair, Greetings of the Day! Thank you for addressing your concern to us. We sincerely regret the inconvenience caused to you on your dealing with Xolo Smart Phone.This is in reference to your email dated 22.10.2014 regarding Xolo Smart Phone Q2000; We would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Bharti Singh Rawat XOLO Care www.xolo.in
Complaint comments 

Comments

I have submitted my xolo A500S mobile to the service center for some
display issue. I have submitted my phone on 22/08/2014 and till date
not yet received any positive reply from the companies side. my cell is blue in color but they replacing in white color but i have already in while same modul its about 3 months i am very fed up I have
tried a lot requesting to the service center and also at the xolo help
line. Still no use. Its a request to please solve my issue as soon as
possible as i am facing a lot of problems by not having my phone. I have
shared my details below. Thank you.
workorder no.[protected] / 782697
name shamshad ansari
service center .(smartphone clinic) vashi new mumbai
Hello! I am Nilesh Senghani. I purchased Xolo Q900 mobile. At present it is under warranty and under repair in company. Problem facing like wireless access, bluetooth, Camera and flash light. For the same problem previously it was in repair with company for one month. Again for the same problem company has taken more than one month for repair. Also not getting proper answer exactly when i will get mobile after repair.
Latest Job sheet details are as under: No[protected]
dated[protected]
IMEI NO. [protected]
Model: Q900 Request to interfere in this matter to resolve problems from OEM service center.

Thanks, Nilesh Senghani
[protected]
Gandhidham-Gujarat

not working in good mobile

i am take xolo Q1200 mobile, but this mobile not for good in using, battery is not good allso very slow using mobile

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xolo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    91%
    Complaints
    1399
    Pending
    0
    Resolved
    1271
    Xolo Phone
    +91 12 0463 7333
    Xolo Address
    A-56, Sector – 64, Noida, Uttar Pradesh, India - 201301
    View all Xolo contact information