[Resolved]  Xolo — Service/Repair related

Address:Thane, Maharashtra

I purchased xolo Q800 on 20/10/2013 and after 2 month it get stuck in headphone mode even I plugged out headphones. And when call comes I have to connect headphone to hear a voice. So for this malfunction i gave my phone to xolo care center on 26/12/2013. Xolo Care Details Name: Maxcom Address : Shop no.4 Mahavir Tower Nr. Ganesh Talkies, thane-400601 From then one month has been past but I don't get my phone back or solved any problem. they just saying that it goes to noida & from one month it's happening.They are not giving any exchange or refund even my phone is under warrenty. Below is all information you need: IMEI:-[protected] Name:-akshay gawade Complete Address:-B-301, new jaee-juee c.h.s., Opposite Vasy-Anand Complex, old bomabay-pune road, parsik nagar, kalwa-(W)-400605 Pin Code:-400605 City:-thane State:- Maharashtra Mail ID:[protected]@gmail.com Contact No/Alternate No :- [protected] Contact No/Alternate No :- [protected]
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Complaint marked as Resolved 
Verified Support
Sep 23, 2014
Xolo Customer Care's response
Dear Mr.Akshay Thank you for giving us a chance to assist you. This is in reference to your complaint dated 23.01.2014 regarding XOLO Smartphone Q800. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in
Complaint comments 

Comments

This purely absurd kind of Chinese services about Xolo products...not a single man has praised the service quality of XOLO.

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