[Resolved] Xolo — Spare part not available

nirmitkuk

from Ahmedabad, Gujarat

Address:	380054
Website:	www.xolo.in

I HAVE PURCHASED MOBILE XOLO 6X 1000 BEFORE 1 YEAR. MY BATTERY IS NOT WORKING PROPERLY. COMPANY DOES NOT PROVIDE NEW BATTERY FOR MY MOBILE. i need battery for my phone or need compansation amount for the same.

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Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2016

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 18/01/2016 regarding your complaint for your XOLO Smartphone 6X-1000. We would like to inform you that required part for repair is currently unavailable. However, we request you to share your contact details so that once the parts are available with us we will update you. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care www.xolo.in