[Resolved] Xolo — stay away from this one | |||
DEAR SIR, I have purchased XOLO Q1000 OPUS on 8th OF APRIL 2014, IMEI NO.of which [protected] with Battery No.UTL14B0004184 and Charger No.TY14B0000465.I have encountered one unique type of problem.While using my mobile battery shows a particular charging percentage.In normal case battery get consumed as one use the mobile but in my case battery shows the same percentage for a long time and suddenly gets reduced instantly and phone shows battery low message.the battery must be reduced as per the consumption or equivalent to its use.but here my issue is still remain as it is even though i have approached xolo care. I had given my mobile to xolocare centre named MARUTI MOBILE POINT Code no. of which is 13002810 situated at 87, Madhav Darshan, Waghawadi Road, Bhavnagar, Gujarat-364001 on 23rd of may 2014 vide work order no.[protected] after waiting of around 1 month i have received my mobile back from Xolo care centre on 23rd june 2014 with the same pending issue as above mentioned.i have received my phone back after one month without resolving my issue.and the approach of executives at bhavnagar based xolo care was very rude towards us.and also Maruti Mobile has at a time service centres of MICROMAX GIONEE, LAVA and XOLO at one place due to which the rush was very huge their and customer grievances gets increased due to rude behaviour of executive's. awaiting of your early and positive response. bhavin mehta [protected] bhavnagar-gujarat Was this information helpful? | |||
Complaint marked as Resolved
Xolo customer support has been notified about the posted complaint. Verified Support Oct 03, 2014 Xolo Customer Care's response Dear Mr. Pathak,
Greetings of the Day!
Thank you for addressing your grievance to us.
This is in reference to your email dated 24/06/2014 regarding XOLO Smartphone Q1000 .We trust your complain has been resolved and no further issues at your end.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regard’s
Bharti Singh Rawat
XOLO Care
www.xolo.in
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