[Resolved] Xolo — Touch & camera issue in xolo black

kuldeep1984

from Shillong, Meghalaya

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HI, I have purchased a xolo black of Rs 1299 against order No Order ID: OD[protected], in the month of july, only two months have passed and its showing problems in its touch. From the very first day its dual camera did'nt worked about which you had showed too much and now its home buttom is totally not working and in while typing in keyboard if i type g or v either g and h gets typed combined or g gets typed twice, also the touch screen is showing many problems. I think i had made a mistake, hope i will get the reply or i had to look for other options. kuldeep singh [protected]

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Complaint marked as Resolved

Verified Support

Oct 10, 2015

Xolo Customer Care's response Dear Mr. Singh, Greetings of the Day! Thank you for selecting XOLO Smartphone. This is in reference to your email dated 19.09.2015 regarding your XOLO smartphone “BLACK” service related query. We would like to inform you that we have appointed XOLO service center “Xpress Centers” for BLACK model. Hence, we request you to kindly pay visit to any of our XOLO Xpress Centers nearest to you for satisfactory resolution on your complaint for further assistance kindly refer to below link: http://www.xolo.in/Black/XOLO-Care/xpress-centers.html For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care www.xolo.in

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Comments

Krishnamoorthy_BLACK

from Hyderabad, Telangana

Hi my XOLO BLACK showing following issue on touch, If i press back space then entire row is pressed Z, X, C, V, B, N, M ENTIRE ROW GOT PRINTED REPEATDLY, do I need to change mu touch