[Resolved]  Xolo — Urgently required my old repair phone or replace new phone

Address:Surat, Gujarat

Hello Sir/Madam, I have submitted my mobile at xolo centre Surat Gujarat on 27th Dec 2014. It was some Problem in touch and dust on screen. I got message from service centre is expected delivery date is 22th Jan 2015. But still I didn’t get my mobile. I am so many time call to customer care but they have not given to proper answer. And I am leaving from Surat in next week so please send urgent my repair phone or replace new phone against my old phone. (Job card number:[protected] Model Name: Xolo Q900 IMEI NO: [protected] My contact details as below: Name: Prinal Gandhi Mobile No: [protected] Email: prinal.[protected]@essar.com
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Complaint marked as Resolved 
Verified Support
Jan 27, 2015
Xolo Customer Care's response
Dear Mr. Gandhi, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 27.01.2015 regarding XOLO Smartphone (Q900); as discussed we would like to inform you that we have dispatched the handset and same will be received by the service centre at the earliest. For your further assistance please note down the DTDC Track Order number: V21178352. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in
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