[Resolved]  Xolo — worst ever after sales service and overall xolo representatives

Address:Kolhapur, Maharashtra

respected sir, i am pravin khandekar from kolhapur, maharashtra. cell no.-[protected] my jobsheet no.[protected] [protected] I purchased xolo a600 in jan-14. within a week i submitted this handset in service center due to charging issues. they told me that within 8 days we will give you handset back with problem solved. but after calling and calling again and visiting the service center often for 1 and half month they gave me handset which was not mine, they gave me around one year used handset with my imei sticker sticked on it. but i was too much frustreted and i had no time to fight and argue with these useless service center guys, so i accepted that handset but again within a week handset screen was dead as that handset was old and used one. again i submitted it to them since then i couldn't get my handset back. meanwhile i talked to service center owner, west maharashtra service head- amit puriya(he talked with me in a vulger language), service team mumbai-sanjay mahi, mr. devendra, sanjay killana, prashant gurav. and also lava xolo service head- Mrs. monika agarwal...but all are useless. as i spend lot of money on mobile calling to them again and again and travel to service center often. So i request you to please help in this matter to get my money back with my expence . as i am no more intrested to use this mobile again...thanking you
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Complaint marked as Resolved 
Verified Support
Sep 22, 2014
Xolo Customer Care's response
Dear Mr. Pravin Thank you for giving us a chance to assist you. This is in reference to your complaint dated 26.08.14 regarding XOLO Smartphone A600. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in
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worst brand ever

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