[Resolved] Xolo — worst srvice of xolo service centre

mangeshmg

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

i had purchased xolo Q200 before 9 months ago after few month i got prob.. in phone i submitted my phone for 1 month the repaired but after few month i got another prob in my handset this time they gave me replacement Q2500 against my Q2000 i compromised bcoz the Q2500 model is lower configuration thane my Q2000. i recived Q2500 it is new or used dont know but after 1Hr handset is dead so i go in service centre again they reinstall the software it is working but it has some prob.. over heating during calling and touch pad mall functioning some time now i again submitted my handset and they will repaired my handset in 1 month as per their service policy. Bull Mobile & Bull service Today i m going to meet my lawyer to submit notice if any one can help me pls call me My Num.. [protected] Prem My work order num.[protected] name prem anchan ( Mangesh Gupta)

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Complaint marked as Resolved

Verified Support

Oct 21, 2014

Xolo Customer Care's response Dear Mr. Anchan, Greetings of the Day! Thank you for addressing your concern to us. We sincerely regret the inconvenience caused to you on your dealing with Xolo Smart Phone.This is in reference to your email dated 21.10.2014 regarding Xolo Smart Phone Q200; We would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. For any further query or feedback, please contact us at reach.[protected]@xolo.in Warm Regards, Bharti Singh Rawat XOLO Care www.xolo.in