[Resolved]  Xolo — Xolo 1x hand set

Address:Chikkamagaluru, Karnataka
Website:www.xolo.in

Battery problem suddenly decreased charge and switched off

Order id-[protected]
this mobile already shown in shivmogga service centre but not ready for it, this product buy in snapdeal buy date 13 March 2016

This product problem arrise in 28 Aug 2016

This product 2 times sown in shivmogga service centre but not use

Pls tell me the solution
what I do this problem
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Oct 11, 2016
Complaint marked as Resolved 
Xolo customer support has been notified about the posted complaint.
Sep 02, 2016
Updated by Shiva nsp
Id-1370026
Sep 04, 2016
Hempit's response
please change batter or money back
Verified Support
Sep 09, 2016
Xolo Customer Care's response
Dear Shiva,
Greetings for the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your concern, we would request you to kindly revert with your contact number, city, state name and device IMEI number so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in
Complaint comments 

Comments

Xolo — Battery replace

I want xolo q1000 battery but it is xolo q1000 opus battery it's not fitted in xolo q1000 battery so please replace battery otherwise giving money back
Xolo Customer Care's response, Sep 9, 2016
Verified Support
Dear Hempit,
Greetings for the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your concern, we would request you to kindly revert with your contact number, city, state name and device IMEI number so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in

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