[Resolved]  Xolo — Xolo black 1x

Address:Thane, Maharashtra, 401208
Website:www.xolo.in

Had purchased a xolo 1 x black phone in march month.in starting it work very good but after one month it create a big problem. Screen is blinking and stop after shut down the mobile. And again blinking after few hours. After show in service center in lucknow they solve it temporary. They format my phone and said that company is preparing a software to resolve this issue.
But after 3 month your company is not prepare a software. Now i am facing a another problem, battery is not working properly and full battery will discharged with in one hours. I am very much disturb with your service and your mobile hand set. From the date of purchase it is not working properly. I don't want to show it in service center

So please look in to this matter and change my hand set as early as possible
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Nov 29, 2016
Complaint marked as Resolved 
Xolo customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2016
Xolo Customer Care's response
Dear Mr. Shaikh,
Greeting for the Day!!!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone
In response to your concern, we would request you to kindly revert with your contact number, device IMEI number so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[protected]@xolo.in
www.xolo.in
Complaint comments 

Comments

Battery is completely drain and then it is not getting on after charging for 8 hours also
Xolo Customer Care's response, Oct 27, 2016
Verified Support
Dear Mr. Raju,
Greeting for the Day!!!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone
In response to your concern, we would request you to kindly revert with your contact number, device IMEI number so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in

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