[Resolved]  Xolo — Xolo black hive

Address:Alwar, Rajasthan, 301001

I have xolo black hive.. i want to some discussing of this phone.. i was purchased this phone[protected] by filpkart.. suddenly this phone's touch key not working and then i sent this phone in service center.. now sarounding in 10 days this phone's screen automatically damage. now i want to please solve. my issue other vize change my phone.. bcoz this phone again and again damage in very short time..
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Aug 21, 2016
Complaint marked as Resolved 
Xolo customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2016
Xolo Customer Care's response
Dear Mr. Sisodiya, Greetings of the Day! We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard. Regards, Satyaveer Yadav XOLO Care www.xolo.in
Complaint comments 

Comments

While talking mobile fell down and got damage, kindly register my complain and do the needful. The mobile is damage and not responding properly, i'have insured my xolo mobile on appsdaily, the inccident took place on 13/7/2016
I had submitted my mobile Xolo Q800 in service center (Sagar Plaza, preet vihar, Delhi) but I did not take it due to some issue. I need my mobile back.

Work Order number:[protected]
IMEI No. [protected]

Please confirm on the same

Regards,
Rohit Arora
Xolo Customer Care's response, Jul 26, 2016
Verified Support
Dear Mr. Arora,
Greetings of the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your concern, we would request you to kindly revert with your contact number so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in
I have xolo 8X1000.. i want to discuss about this phone.. I have purchased this phone 1-1-2015 .Since then my phone has got the problem 3 times and had submitted to to service center for repair.time periods between these repairs were about 5 to 6 months.
now again its 4th time I am facing problem related to on/off for my mobile.
after charging i am trying to on the mobile its just showing white screen.
I am actually fed up of this mobile.
and every time when submitted to service center it has took 1 to 1.5 month to solve the problem.
its really difficult for me to use this mobile because half of the time it was in service center.

Kindly provide me a permanent solution on this as soon as possible.
Xolo Customer Care's response, Jul 26, 2016
Verified Support
Dear Rutujatipare,
Greetings of the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in
Dear sir is mobile ko maine september main liya tha lene ke baad isme itni problem hui aur service centre main la jana ke baad phir wahi problem hone lagi mera set 11/7/2016 se abhi tak jama hai aur koi bhi problem door nahi hui hai ab tak plz help me
Hello Satyaveer,

thank you for the response.As I need the permanent solution for this problems

Kindly provide me the email id so that i can mail you the details accordingly.
Xolo Customer Care's response, Jul 26, 2016
Verified Support
Dear Rutujatipare,
Greetings of the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your concern, we would request you to kindly share your previous work order detail on our official Mail ID at [email protected] .
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in

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