[Resolved] Xolo — Xolo Mobile Handset - Battery not available

jyotsna khanna

from Delhi, Delhi

Address:	110092
Website:	xolo

I have Purchased a new mobile handset few months back, through online shopping, now I require battery replacement, and all the service centers in delhi are denying that battery of Q1200 is not available in entire delhi zone. I cannot afford to block my new handset just because of company's fault. Where in at the time of purchase customers are given the assurance of best services and later all the conversations become doubtful.

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Nov 1, 2016

Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Sep 27, 2016

Gajendr singh's response Sir as posible please exchange my phone xolo q 610 s display broken change with new one

Verified Support

Sep 29, 2016

Xolo Customer Care's response Dear Jyotsna,
Greetings for the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your concern, we would request you to kindly revert with your contact number so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[protected]@xolo.in
www.xolo.in

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Comments

amit@11

from Mumbai, Maharashtra

My mobile device is not work properly and I am complaint to my nearest service center but they are not resolve my problem my problem is last 4 to tell date so please resolve as soon as possible please

Xolo Customer Care's response, Oct 11, 2016

Verified Support

Dear Amit,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in

Gajendr singh

from Pune, Maharashtra

Sir my phone xolo q610s display broken so i am request to you please exchange my phone with new one .

Xolo Customer Care's response, Oct 11, 2016

Verified Support

Dear Mr. Singh,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in