[Resolved] Xolo — xolo play 8x-1100 not upto standard

Vyshnavi Venkatesh

from Hyderabad, Telangana

Address:

Bangalore, Karnataka

Hello, I purchased a xolo play 8x-1100 in the month of November 2014. I have been facing problems such: Over heating when I talk on the phone for more than 3 minutes. Over heating when I use more than a single app at a time. Over heating due to charging. The microphone has been spoilt and replaced more than 5 times. I am very unhappy with this phone and want either cash back or a replacement. I am tired of running to the service stations every month to fix the microphone. Regards, Vyshnavi V

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Verified Support

May 25, 2015

Xolo Customer Care's response Dear Ms. Venkatesh, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 25.05.2015 regarding your complaint for your XOLO Smartphone (8x-1100). We request you to kindly pay visit to any of our XOLO service provider nearest to you for satisfactory resolution on your complaint. In addition, request you to share the work order number which will be given by the service centre end for satisfactory resolution on your complaint. For any further query or feedback, please contact us at reach.[protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care reach.[protected]@xolo.in www.xolo.in