[Resolved] Xolo — XOLO - The Cheater - Fake - Crap

Himanshu Chaudhari

from Mumbai, Maharashtra

Address:

Vadodara, Gujarat

REPEATING SAME COMPLAINT Do you have any plan or something to provide battery as i can read complaints about battery availability since last quarter of 2013. I have asked for battery before 4 months and still no answer, on 31 may they provide me work order number but no guaranteed date for battery. (Work order number[protected] The worst service center from Vadodara, Gujarat as they told like "we can't tell you when will battery available and from last 4 months we have not received battery from company" I have called more than 50 times to service manager but he never picked up a call. Stop launching new phones .. Just provide service to sold one. I have purchased xolo Q700i and it worked fine and i have done marketing among my friends. But now i will make sure .. No one from my friends group buy it.

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Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2014

Xolo Customer Care's response Dear Mr. Himanshu Thank you for giving us a chance to assist you. This is in reference to your complaint dated 03.07.2014 regarding XOLO Smartphone. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in