[Resolved] Xolo — Your Service is Fake | |||
MY WORK ORDER NO.[protected] IMEI: [protected] GIVEN DATE 06.03.2014 AND SEE WHATS TODAYS DATE My [protected] SIR Only my ( U ) buton was not working and ON/OFF key Your service is very poor, the worst people are working in call-center not giving the the proper information name Ajay they are saying go in service care and give me the donken No. and service care Mr tushar is saying That the handset is not in proper condition we are going to send back I'm SPENDING 180rs FOR RICK FOR ONE TIME TO RECH THE SERVICE CENTER, WASTING MY TIME JOB TIME AND IM GOING THEIR NEAR ABOUT 17 TIME IN 3MONTH, ITS MEANS 3060RS WAST FOR NO USE, , , , BECAUSE THEY ARE NOT PICKING THE DAM CELL PHONE AND ITS GOES ON RINGING, , , , , , from last 3 month i cant receive my Cell Phone in proper condition like a Mad im just calling to call center and going to service care ________________________________________________________________________________...⇄ Now Im lossing My Patience Give me the proper feed back MY LAST WORK ORDER NO.[protected] IMEI: [protected] My CELL NO. [protected] SIR, Again Im faceing the same problem in my cell phone POWER ON/OFF key IS NOT WORKING FORM LAST 4 DAYS and touch also not responding on time it takes time to work when receiving the call THAT MEANS MY CELLPHONE WAS NOT IN GOOD CONDITION its not even 20days that Receiving my cell phone...now i need proper feed back ________________________________________________________________________________...⇄ Sir Your service-care People are saying that, My cell-phone is now out of warranty, They cant Repair it now, They will apply charges for me My cell phone was with your SERVICE CENTER for more then 3 month, , , , , , , , , , , , , After that also i got the Same Problem ________________________________________________________________________________...⇄ my cell phone was with u for more then three month in warrant period, now i got then same problem agian with in the 15 day and now your people are saying that ur cell phone is out of warrant period ...AND TEACH SOME MANNER TO UR CALL-CENTER ( EX. T.L SR. PERSON) And PLS GIVE me the reason, that why my cell-phone was with you for more three month, if you couldn't solve it . Or you people were waiting for to give me the same problem in out of warrant PLS, PLS, PLS, PLS HELP ME OUT OF THIS Now ur Service Care People are saying that your Motherboard is damage u have to pay for it How can be, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , i had problem of POWER ON/OFF key Pls give me the proper Ans... Was this information helpful? | |||
Complaint marked as Resolved
Xolo customer support has been notified about the posted complaint. Verified Support Sep 27, 2014 Xolo Customer Care's response Dear Mr.Ateet
Thank you for giving us a chance to assist you.
This is in reference to your complaint dated 07.07.2014 regarding XOLO Smartphone. We trust that the provided solution is pleasing and no further issues at your end.
If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you.
We value your relationship with XOLO and assuring of our best services, always.
Warm Regards,
Sudip Banerjee
XOLO Care
[protected]@xolo.in
www.xolo.in
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