[Resolved] Xpressbees Logistics — Package not delivered | |||
I have ordered a 16GB memory card from Snapdeal on 27/09/2014. They have shipped the order using Xpressbees courier via AWB Number -[protected]) which has not yet been delivered to me, but when I am tracking the order on Xpressbees' and Snapdeal’s website, it shows that it has been delivered to me on 11/10/2014 in the evening. I have already called to Xpressbees customer care twice, first on 12/10/2014 and second time 15/10/2014. On both the occasions they told me that they will contact me within 48 hours, but nothing has been done yet. I have also made complaints twice with Snapdeal (Snapdeal Customer Support Request #10191380 and #[protected] but without any result. Please do something about it and try to deliver it to me as early as possible. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 20 4911 6100
3rd and 4th Floor, Rajashree Business Park, Plot No 114, Survey No 338, Tadiwala Road, Nr. Sohrab Hall, Pune City, India - 411001
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team