[Resolved] Xpressbees Logistics — Product delivery has not done by courier boy

rekha aswal

from Dehra Dun, Uttarakhand

Address:

Dehradun, Uttarakhand, 248001

I had ordered touchstone green alloy necklaces set) from paytm (order [protected]), the courier service boy refused to deliver it at my place. i complained about it to xpressbees couriery. your call centre twice. your representatives assured me that my product will be delivered within 48 hours. but your company returned the product to paytm. this is not a professional approach. kindly enquire about it and do needful.
Regards
Rekha aswal

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Aug 27, 2016

Complaint marked as Resolved

XpressBees Logistics customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2016

XpressBees Logistics Customer Care's response Dear Customer, Please share your registered contact number or the way bill number to trace your shipment details. Thanks & regards Team Xpressbees

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Comments

anjali dwivedi24

from Pune, Maharashtra

My order no [protected] with tracking no.[protected] is neither delivered to my address nor i got any call from the delivery boy . I got message that my order is delivered to my address and received by me. How is that possible?
Solve my problem asap.