Xpressbees Logistics — Shipment 2eh[protected]order no. 916508pwl83f4449) not delivered

Address:	New Delhi, Delhi, 122001
Website:	www.firstcry.com and www.xpressbees.com

This is regarding my order num 916508pwl83f4449 which is lying with xpressbeea since 8th of may and since 10th of may, it is lying at their delhi hub and has not been delivered to gurgaon 122001.
I have been following up with first cry since 11th and with xpressbees since 12th may, but i have not received any support from them due ro which the order has still not delivered, everytime i just get an e-mail that they have escalatef the issue that too this email is sent by their customer almost by the end of day. They should understand when a customer orders something they keep in mind the delivery date and then order. There may be some plans due to which an order is made.