[Resolved] Y-axis India Private Limited — Employer is not processing my pf application

elegantabdul

from Bengaluru, Karnataka

Address:	500034
Website:	www.y-axis.com

Respected sir / madam,

Greeting of the day

Kindly be informed, i had filed pf application with y-axis hr department on 20-feb-2016 and till now they have not processed my pf application.

I tried contact ms. Lucy (Contact person) and she is handling my calls and emails unprofessionally.

I tried reaching the front desk of y-axis, ms. Vandana picked up the call and informed me that ms. Lucy will call shortly, she didn't turned for whole day and next day i called up and ms. Lucy informed she had processed my application with some consultant and i shall receive my pf claim within a month.

I had submitted my pf application on 20-feb-16 and after filing an online complaint with pf office bearing complaint number rohbd/e/2016/02233, ms lucy called up and informed me that application are pending from my end.

I reminded ms. Lucy that why she didn't turned up to me as i submitted my application on 20-feb-16.

I questioned ms. Lucy that what she was doing from last 2 months? When i questioned her, she turned rude and started using foul language and she informed she will not process my application.

The two different replies from ms. Lucy confirms that y-axis had delayed my pf application and they have unprofessional staff.

It was really bad experience working with y-axis

Abdul muqeet

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Apr 5, 2017

Complaint marked as Resolved

Verified Support

Mar 02, 2017

Y-Axis Overseas Careers Customer Care's response Dear all,

Abdul Muqeet ‘s last working day was 3rd July 2015, he submitted the PF on March 2016, Few signatures were missing in the form 15G. HR reached him couple of times, informed about the missing signature and clearly explained the process that we cannot proceed further with the process without the declarant signature, asked him to come to the office for signature. Repeated calls were made but he never came to the office.

Also, PF Consultant suggested that we should hold back all the forms in the month of March as it was the financial year ending and process only in April.

We called back Muqeet to inform the same and asked him asking him to come and complete the formalities. Formalities are pending from him. Once we get the signature we will proceed wit the process.

Reagrds,
Y-Axis Overseas Careers
HR Team