[Resolved]  Yamaha India — 1) non receipt of tax payment and rc book 2) fleecing servicing method

Address:

Pune, Maharashtra, 411014

Sir/m'am,
1) i had purchased fascino on 08 apr 16 vide a/c code[protected], (Tax invoice 2016-17/vij/000011 dt 08 apr 16) and receipt no 000016 dt 08 apr 16. Till date i have not received my tax receipt from my dealer (Viiraj motors jitendra motors, kharadi, pune) and hence my rc book is also not delivered till date. My dealer is neither able to search at main office at wakdewadi, nor able to give me satisfactory reply. Please expedite the process/instruct the dealer staff to do the needful. Thanks

2) during my 1st two free servicing done on 08 may and 10 july, when the vehicle had a run of mere 118 km and 530km respectively (Bill attached with and other details as
{a} invoice p/000401 l/000334 job no. R 000382 dated 08 may 16 and
{b} invoice p/001181 l/001074 job no. R 001133 dated 10 jul 16 respectively), the workers changed the oil ie. 'yamalube sl mineral' without my consent and charged for it. At the same time, worker and supervisor accepted that the particular oil needn't be changed before a run of 1500 km, brazenly they accepted it was done by mistake out of their communication gap/handwriting problem on the job order. How can this happen twice. There were no senior executive/staff available there and supervisor just verbally ensured me that they won't charge it next time. But this is too much to believe on them. Please look into the matter. Such staff must be taught ethics and fair practice.
Regards
Anant prakash
[protected]