[Resolved]  Yamaha Motor India — About showroom_cheating

Address:577301

Hi, i purchased a yamaha FZ-S V-2 bike in bhadravathi town Vijaya motors showroom(karnataka State) previously this showroom is sub-branch of Om ganesh motors Shimoga. I got accident on may 27th morning in my hometown tarikere, After accident arround 2pm afternoon i took my bike and went to the showroom, the showrrom owner told to me you go and take rest all of the things i will take care (further process i will do, no need to worry about insurance and all). while purchasing the bike showroom itself doing insurance and all. i did insurance there itself why you people cheating like this. After 1 month i went to showroom again the owner told to me am already applied insurance you have to pay money first later you will get insurance money. i paid money on that day itself, still i din't got my insurance amount. After i called to insurance company he told we din't got any claims from your side. after i called to showroom owner he is telling i sent all the insurance copy ( claim report) to main branch Om ganesh motors Shimoga, if i ask to main branch that fellow he is telling we din't get any claim report from Bhadravathi showroom. i have all the document and records what they telling in phone (phone Conversation)
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Aug 7, 2021
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
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Dear Lohith V R,

We regret for the inconvenience caused to you, We request you to please provide details of your complaint at our email Id – [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:

User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)

You can also register your complaint at our Toll free number[protected],
Timing – 8:00 AM TO 4:30 PM, Monday to Friday
Warm Regards
India Yamaha Motor

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