[Resolved]  Yamaha Motor India — customer service

Address:Hyderabad, Andhra Pradesh

Dear yamaha concerned officer. I bought a bike yamaha FZ IN 2011 FROM SECUNDERABAD it already had a small issue with beak, now after 4 years and 30000kms got my bike serviced at yamaha service station at tolichowki branch. first time after afternoticing the problems 1.chain space, break lights, and other miscellaneous problems they just did general service, though i informed them to change and fix every problem for which i have spend rs1100 the very next day i complaint about my problems and there was no response as staff was not active and mostly no one was available to attend the customers after waiting for 30-40 mins and few visit one of them attendted me and informed about the problems i already new which costed me RS4000.to my surprise the bike is still not in a good condition when i visited them to check on breaks after they break shoe, clutch plates and rest, they said they don't have parts available at there service center.my bike is still not fixed after spending RS5100 and service and customer is worst then 0/10 and Liam sure you will loose customers with such performance, customer service and untrained staff. customer name: imran khan email:[protected]@yahoo.com i would like to know what can do about this matter as a reputed brand in the world . rest details can be provided with receipt and date
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Aug 8, 2021
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
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Dear Mudassir
Greetings from Yamaha.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected].

Warm Regards
Team YAmaha

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