[Resolved]  Yamaha Motor India — Yamaha FZ 16. Something wrong with the soackup

Address:Bangalore, Karnataka

Hi, I bought new Yamaha fz 16 from "Orion Motors" Bangalore on 5th May 2014. From starting onwards I was feeling something wrong when it jumps a hump or moving through a gutter. It was giving some sound of hitting two iron rode. Not always but sometimes. I ignored it with a thought that it might be due to new product. But after first service, it started giving the same sound more frequently and I discussed the same thing while giving for second service at "Orion Motors". They told it is normal behaviour and nothing to worry about it. Now the situation becomes too worse. It is making big sound even passing a small gutter or applying disk break (same sound as you hear while travelling an old bus when it crosses a gutter. Some iron rodes are bombarding each other). It is too irritating. It was my big dream to own an Yamaha bike for long time. There was a lot of second hand bikes available in the market but I chose to buy new one since I am not interested to go to service center frequently. You guys disappointed me. I waited so much of time to accumulate money to buy new bike and that was a defective piece. I don't know whether you guys can do something or suggest something to get rid of this issue. Regards, Riyas.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Greetings from Yamaha.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected].

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yamaha Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    3266
    Pending
    0
    Resolved
    2264
    Yamaha Motor India Address
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
    View all Yamaha Motor India contact information