[Resolved]  Yashoda Hospital, Ghaziabad — Cheating and Fraud in ERCP Surgery

Address:Ghaziabad, Uttar Pradesh

My Wife was admitted in Yashoda Hospital in Kaushambi, for her Stones, ERCP was done and they said that they have placed a double pigtail stent in CBT, and that will be removed after the they removed the Gall Blader, in the second surgery that Gall Blader was removed, everything was fine till then, when we approched hospital for the 3rd and final surgery in which they said the stent that was placed in the first surgery will be removed, i Contact Dr Naresh Aggarwal (So Called super specialist) said that he will not fill the mediclaim form for us this time and we have to deposit cash, which was a suprise to me because as per the mediclaim the Doctor needs to fill the pre authorisation from and send to the relevent TPA for the approval post that you can admit the patient and get the cashless benefits, however the Dr Naresh Aggarwal refused to do so, and treated us badly, after spending nearly 1 lac Rs from my Medical insurance, this was not expected, (NOW this is Important) We consulted another Doctor from Another hospital and he checked reports and filled the Pre Authorisation form, and got the approval, the 3rd surgery was for the removal of Stent and flushing the remaining stone from CBT, to my suprise the post surgery reports were disclosed it was confirmed that the stent was no there... I called up Yashoda and informed them about the same, when i told that fraud that Yahsoda has done he was silent for a while and told me that he will ask the team to get in touch with me, next day i have not recieved any call from them, i am going to lodge a complaint against them, can some one tell me how to go about it
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Aug 14, 2020
Complaint marked as Resolved 
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I am very much disappointed with the service and the care provided in this hospital. The hospital is just looting the patient. You will never find any satisfaction in the hospital.

My daughter was admitted in the PICU and there was not doctor available in that room where all the patient were in critical condition. When I needed the doctor he/she was not there and when he came back he asked me to make a video when patient have problem and he will see it when he will be back next time.

Believe me It's a "C" grade hospital in 'A" grade price.

You will never see a team work and the good Management there.

Go for other option if you have time.
This is to inform you that our employee Mr. Ashok Kumar was admitted in your hospital on dated 05th April 2018 and discharged on 08th April 2018.
And you have charged for General ward Rs. 3500/Day in invoice no. IP19/309, whereas as per your website it is Rs. 1700/Day

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    Ghaziabad
    Uttar Pradesh
    India
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