Yatra Online / YatraTrip.in Complaints & Reviews

I am very much upset.
I am getting only multiple mails. It will be processed with 2 to 7 days...amount be transferred to your account...…..

No one serious...

I have booked hotel from yatra app using my UPI for Mysore on 13-15dec stay. I paid the money using my upi and money got deducted from the account but when I opened the app there is no confirmation happened for the same. Also there is no history shown for any failure or confirmation about the same booking. I called hotel staff but they told there is no booking made with respect to my name. Please help to check this. I used [protected]@stu.upes.ac.in...

Hi,

I booked flights on 3rd Nov and 4th Nov from Yatra app and cancelled the flights on the same day. I got intimation email from Go Air and Indigo regarding the refund and also got the refund reference number from Yatra but the refund did not come yet. I have send 7-8 emails to Yatra support with no reply from them. Requesting you to kindly look into the matter.

Regards,
Aditya...

Hello,
I had booked an IndiGo flight for 6th of December, 2020 using yatra website. The payment was done and the amount was debited from my respective account. However my booking was not confirmed on email or phone number neither did I receive any PNR as such case. I called up my bank to confirm whether the transaction was successful or not they confirmed that the transaction was successful from their end. I tried calling up YATRA'S...

Dear Yatra On 30th Nov 2020 i booked flight tickets from BLR TO BOM/PNR:E4ZIGT
I tried to make payment of 4642 via phonepe but it showed pending for few minutes then i tried to make the payment this time amount was 4661 it was successful i received the tickets as well. But then after few seconds the first pending amount of 4642 got deducted. Booking Id:[protected]...

Dear sir i booked a ticket from Jodhpur to raipur via delhi PNR TEYQIR my flight time is 15:45 from Jodhpur 16:55 reach delhi and 18:00 from delhi to raipur in vistara...but vistara change schedule of delhi to raipur flight from 18:00 to 16:25 but i rach delhi at 16:55 so i not able to attend flight so vistara cancelled my ticket and elegible me for full refund now my ticket is cancelled but...yatra.com have no customer care number and when...

Hello,
I had booked a Spicejet flight for 23rd of December, 2020 using yatra website. The payment was done and the amount was debited from my respective account. However my booking was not confirmed neither did I receive any PNR as such case. I called up my bank to confirm whether the transaction was successful or not they confirmed that the transaction was successful from their end. I tried calling up YATRA'S customer care number...

I tried booking flight tickets from hyd to Bangalore using Yatra mobile application. Money got transferred from bank account to Yatra bank account. However no ticket has been booked. I tried raising concern in Yatra and mailed them. Did not receive any response. Want my money refunded as early as possible....

I have tried to book a flight ticket from Chennai to Durgapur for 25th Dec. The ticket was not booked but the amount of 3375 was deducted. Please resolve the issue and initiate a refund as soon as possible....

I tried to book fight ticket for my family (two person+one infant) using yatra.com website on 27/11/2020. Unfortunately due to some technical reason booking was unsuccessfull and money was debited from my bank account. When i tried to contact their customer care they were not replying even for email.So i request this problem to be reached out to yatra team through consumer complaint means, so they do solve this asap...

Sir/madam,
I have booked tickets for my friends named thanish thangaraj and aslin vinisha Wilson at vistara but the flights are not confirmed but charges are deducted from my account. so how can I get my money back.please help.and please call me on my no.[protected]....

Sir, hotel said my Booking is not showing in hotel screens, they want to pay charge again. Why should I give twice. Call me or call to hotel as soon as possibly.
Help me .Thanks
Show quoted text...

I booked the Air India Flight in Feb 2020 for May 03rd from Delhi to Bangalore and due to Covid 19 flight got cancelled.

Then I asked for my money back, Yatra.com said money is revered with my PNR, whenever I need ticket I would get it.

Now, I need to the tickets so I have sent couple of email and created service request number. But no one is taking care of it now.

My Money is block with them since...

I had booked a ticket from yatra.com which i then cancelled within 24 hours so the airline involved refunded me the entire amount. Yatra representatives told me it would maximum 15 days for the money to be refunded (website states 7-10 days). It has been 15 days and my money has not been refunded. The refund status page reads the same (refund initiated, check after 48 hours) for the past 10 days. Their customer care number is not reachable...

The mountain Villa owner not provided room, he told me we are taking yatra booking online you should contact yatra. I'm very frustrated about my tour plan, I tried many calls your customers care not received my calls.
It's very disgusting, pls now so the process of refund...

I tried to book an air ticket ( BBI - ATQ) from yatra.com on 12th Nov, 2020, however due to some technical issue the ticket booking was unsuccessful, and the amount got debited from my account.

I have already mailed them all the details as per their requirement, many times in [protected]@yatra.com email ID and also tweeted in yatra.com official twitter account, but haven't got any reply from yatra.com till now.

They...

My Flight is cancelled by the airlines, refund is initiated by the airlines to yatra on 22/11/2020, but not received to me till date.
None of the customer care number is reachable.. calling from last 3-4 days continuosly....

Yatra Booking Reference Number[protected],[protected],[protected],[protected] and[protected].

My refund is not processed yet, 90 days have already passed.

Everytime they are ignoring the emails and sending us canned responses.

Yatra being a travel agent company it's their responsibility to fulfil customer needs rather than waiting for the airline to respond....

I had booked a ticket with Yatra.com for July 2020 to fly from Atlanta to Mumbai in United Airlines and due to Covid United canceled the flights. I requested the refund on May 14th 2020 from yatra.com and also called United to ensure I will get my refund. Since then I have been following up with Yatra.com and everytime I just get a canned response that United has delayed the refund (which I dont believe).
Even after escalation on...

I tried to book bus ticket (Bangalore-Kerala) from Yatra mobile application on 22 November 2020, after doing payment successful of Rs 1388 through google pay, i did not received my tickets.
Also after checking in my account of yatra.com, it is not showing any booking that i did on 22 November 2020.
have checked the issue in google pay & my bank they both notified me that money was credited to yatra.com from my account.
am...