Yatra Online / YatraTrip.in Complaints & Reviews

I booked a flight af194 from paris to bangalore which is scheduled on 25th september. I intentionally upgraded myself from economy lite to economy standard.in economy standard they provide 1 checkin bag along with inflight meals all included. But when i got the ticket there was no mention of checkin bags and inflight meals. I did communicate to yatra many times but there was no substantial investigation of my issue. They simply closed my...

Indigo provided me credit shell for two bookings. On indigo's page its showing its been refunded to yatra. But when i try to utilize my credit shell from yatra i am being prompts like credit shell retrived successfully and then its not directing to booking page to use the amount. After several mails to yatra support there has been no reply from their end....

We had booked the bus ticket on 12/09/2020
Bus faile
Our trip is canceled due to bus cancellation.
I have a week yet I have not received my refund
Booking reference[protected]
Bus Pnr as[protected]
Website yatra.com...

I want assistance with my cancelled one way flight from jaipur to bangalore on 30 aug'20.
Reference no:[protected]

I cancelled my flight through yatra.com on 30 aug'20 however i do not received the cancellation amount it's been 18 days no response...

Hi
I had made booking at hotel bachan niwas jodhpur through yatra.com for 3 days starting from 25th dec/2019 to 28th dec/2019 well in adavnce
As i was travelling for the first time to state of rajasthan along with my family which included 3 year old child.
But on arrival at hotel at night i was told by hotel manager that they dont take booking from yatra and denied me the entry

This caused me and my family...

I have booked ticket in the month of March and in the same month the flight was cancelled. Yatra has still not provided me the refund. I have done repeated emails for the same but i did not get the refund yet....

Hi, i had booked my tickets from yatra dated 1 May 2020 costing Rs. 8160. Due to lock down, the Indigo flight was cancelled, and was provided a refund. I had checked with Indigo, and they confirmed to have refunded the entire amount to Yatra on 13 Aug 2020.
I have been chasingn Yatra customer care to refund the same amount back to my original payment account.

However, nothing ia being done and i am not getting any...

Dear customer care
On 17.12.2019 i had booked flight tickets for 8 passengers for a trip from kolkata to bangalore (09.04.2020) and back (13.04.2020), the pnr numbers being k6b1qk and dmke6x.
However due to the nationwide corona pandemic we received 2 emails from yatra booking on 27.03.2020, vis -
1. Urgent update from indigo airlines for your travel on 13-apr-20, which stated that “as per the recent directives by...

I had initsially revcedv a ecash amount of 10, 937 yata has deducted 900 rs wihtout any intimation it has my hard earned amount that is stuck in this ecash wallet and i cannot even transfer it to my bank account which i require the amount very badlly they have just taken the ampunt in their custody even when the airlines have refunded to them...

Hi
I cancelled my flight from ranchi to pune which was on 27th of June, 2020.
Air Asia conveyed that refund has been done from their side...then why is it not yet processed to my bank account from your side.
PNR-J3TK3D...

I plan to journey from bikaner to hisar on 12 sep 2020 so i try to book 3 ticket from yatra andriod app. I go through normal booking procedure but ticket not booked and amount of 1750 is debited from my account
Please refund my amount...

I m using yatra since a long time and I’m came up with a problem. I was booking the flight for the friend and at the time of the payment I have used the upi transfer. I have processed the fund from my bank account it’s been Send and the application redirected me to the payment page again since the amount is been completed from my bank it’s not a small amount it’s 31000/- since we trust the yatra I got this kind of the service.. br...

Dear sir,

Bangalore

[protected]:15 pm

Indore

[protected]:10 pm

Pnr status : under process

Pnr: d15ipm

Partially refundable

Indore

[protected]:10 pm

Bangalore

[protected]:20 pm

Pnr status : cancelled

Pnr: ld7k2l

Partially refundablebr...

I have booked two flight tickets from pune to jharsuguda for the date of 26th of september 2020 and the booking done on 7th of september 2020.

My money rupees 12200 got deducted in yatra.com and ticket is not delivered neither any failed transaction, pending trasaction or any tranasaction no reflected. Even i did not received any mail or message on my registered mail/mobile no.

I tried to reach them out but their...

Not resolved. I have not got my money back. Indigo booking reference qgn8ps upb9hh. Total amount refunded by indigo is rs. 2501 plus rs 4112 according to the confirmation mail sent by them. I have contacted indigo and they said it will be sent to the agent i booked the flight with i. E yatra. Please process it immediately.
Already more than a month. Yatra website says issue resolved, but i have not received any refund....

We have booked flight from HDFC regalia where travel partner was Yatra on march 2020, due to covid flight got cancelled and airline refunded full amount to Yatra, but it's 5 month and Yatra haven't refunded back to us, they are not responding over mails, not reachable via phone, please help to get it resolved asap...

On 01/09/2020 i booked a bus ticket on yatra.com for 02/09/2020 varanasi to delhi my booking reference number is[protected] my contact number is [protected] But bus was cancelled by bus operator & i try to get refunds from yatra.com but no solution given by site...

I tried booking a flight ticket from Kolkata to Jaipur for 6th September 2020 but the payment got deducted yet the ticket hasn't been sent by Yatra.com...

My flight was cancelled by indigo airline on 21st march and they processed a full refund from their end (I have proof of that). But yatra.com (Travel agency) is holding this refund for more than 3 months.

Booking ref no[protected] for pnr redppl.

I have registered my complaints with yatra.com many times to get a resolution. But, yatra.com is holding the money and not giving the refund.

Whenever...

Dear Sir, I was booking the bus ticket through said website and was paying through Amazon UPI on 15th August 2020. My money was deducted two times but the ticket was not booked. While raised query through mail support got an id YA:26033894 but after that till date no any response got from them. The transaction proof is attached herewith for your reference and requesting you to help for refund....