[Resolved]  Yatra Online / Yatratrip.in — Amount deducted but no confirmation received for flight booking

Address:Mumbai City, Maharashtra, 400072
Website:yatra.com

Hi team,

Yesterday I made a booking for air vistara UK 933 for lucknow to mumbai for my mom and dad payment has been processed however no confirmation received yet as pe email I awaited for 3hr but no call received from your executive then I tried calling customer care support again no response I received for your reference Booking Reference Number[protected]. Please have a look and fix this ASAP.
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Nov 5, 2016
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2016
Yatra Online / YatraTrip.in Customer Care's response
Dear Azhar,

Greetings from Yatra.com!

Regret the inconvenience caused. We are looking into your query and our team would respond you at the earliest. Request your patience in this interim.

Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com

Best Regards,
Yatra Care
Verified Support
Oct 05, 2016
Yatra Online / YatraTrip.in Customer Care's response
Dear Azhar,

Greetings from Yatra.com!

We sincerely apologize for the inconvenience caused to you. As per our records, team has contacted you and confirmed your booking. E-tickets has been sent on your registered email ID with us. Request you to please carry the ticket print out along with your photo identity proof. Hope your query has been resolved.

Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com

Best Regards,
Yatra Care
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