[Resolved] Yatra Online / Yatratrip.in — Amt for hotel booking deducted but no confirmation from yatra | |||
U had booked visawa hotel in tarkarl on 28th april 2016 for a period of 4 days from 14th may to 18th may. I was charged rs. 9484 for the booking. Nut no confirmation was provided from yara.com. The message displayed after paying was a server error on the page. The reference number that i recovered from hdfc bank is[protected] . And narration is [protected]-yatra com. I tried calling customer care but the put me on hold for over 20 mins after transferring the call to accounts dept. I have mailed them bu no positive response has been shown by yatra.com. Please look into the matter. Atleast confirm the booking or refund the amount so that i can book the hotel again. Thanks in advance Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
2576
Pending
348
Resolved
1922
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com!
Regret the inconvenience caused. Would request you to please share your contact details or email ID used for the booking as we are unable to locate your booking from the above mentioned details.
Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.
Best Regards,
Yatra Care