[Resolved] Yatra Online / Yatratrip.in — Not been refunded | |||
I booked rail tickets on 30th may, 2016 but the tickets weren't booked and money was deducted from the bank account... I've already compained about it and got a message from yatra.com but not been refunded the msg was :refund for yatra reference number [protected] has been processed. Your bank transaction id for the cash refund of rs. 867 is[protected], and the amount will be credited within 5 to 7 working days, depending upon your bank. Was this information helpful? | |||
Aug 24, 2016 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jul 24, 2016 Yatra Online / YatraTrip.in Customer Care's response Dear Mr. Dubey,
Greetings from yatra.com!
We have received your query & our team would respond to you at the earliest. Request your patience in the interim.
For any assistance you can call us on[protected] /[protected].
Best Regards,
Yatra Care
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com!
Regret the inconvenience caused. Refund of INR 8, 67.00 was already initiated from our end on 02 June. Would request you to contact your bank and provide the RRN number which was provided to us by your bank. Bank refund number has been shared on your registered email ID with us. Request you to please go through the email and contact us in case of any further assistance required. You can contact your bank's Grievance Cell in regards to refund not reflecting in your account.
Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com
Best Regards,
Yatra Care