[Resolved] Yatra Online / Yatratrip.in — Not refunding my money

Dee singh

from Delhi, Delhi

Address:	Lucknow, Uttar Pradesh
Website:	Yatra.com

I have booked a ticket from lucknow to dehradun .due to some techniqual issue my ticket was not booked but transition was done from my bank account rupees1323 has been deducted .and no refrence no came through msg or email .i am adding the screen shots as a prove which will help you to recognize my deduction.i want my money to be refunded as soon as posaible my contact no is [protected] nd email id [protected]@gmail.com.

+1 photos

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Sep 18, 2016

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

Aug 15, 2016

Yatra Online / YatraTrip.in Customer Care's response Dear Dharmendra,

Greetings from Yatra.com

We apologize for the inconvenience caused. We have received your query and our team is working on this and shall update you at the earliest. Request your patience in the interim.

Should you require any further assistance, please free to write us.

Regards,
Yatra Care

Verified Support

Aug 16, 2016

Yatra Online / YatraTrip.in Customer Care's response Dear Mr. Singh,

Greetings from Yatra.com!

Regret the inconvenience caused. We have checked and found that INR 1, 383 has not been charged from our end. We request you to please contact your bank for the same.

Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com

Best Regards,
Yatra Care