[Resolved] Yatra Online / Yatratrip.in — Refund | |
I am really tired of trying to contact you. It was really a bad experience for me to book with yatra. I booked a flight from Bangalore to new delhi on 18 September...the flight was not booked but the transection was been made due to emergency i had to book another flight. but i didn't get the refund of previous transection i need your help as soon as possible. The details regarding the transection are shown below Thank you for using State Bank Internet banking. Your Transaction Ref No IG0CSNUGO1 for Rs.4265 on 18-SEP-16 13:01 Hope you guys help me as soon as possible Date of transaction 18-SEP-16 13.01 State Bank Internet banking State bank of patiala Amount charged Rs.4265 Transaction Ref No IG0CSNUGO1 for Rs.4265 Email id- [protected]@gmail.con Was this information helpful? | |
Oct 28, 2016 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Sep 23, 2016 Yatra Online / YatraTrip.in Customer Care's response Dear Pragya, Greeting from Yatra.com! Thank you for contacting us and we regret the inconvenience caused. We are investigating on your concern. Kindly allow us some time and we will get back to you at the earliest. We appreciate your patience in the interim. Best Regards, Yatra Care. Sep 24, 2016 dhamm's response my yatra ref. no.[protected] please send train pnr no. my email [protected]@gmail.com
Verified Support Sep 26, 2016 Yatra Online / YatraTrip.in Customer Care's response Dear Pragya, Greetings from Yatra.com! Thank you for contacting us and we regret the inconvenience caused. We have processed your refund from our end on 23 Sep 2016 against the reference number[protected] for INR 4265.00. Your bank will take 2-7 business days to credit the amount in your account. Hope this resolves your query. Should you have any further queries, please contact us at[protected] or write to us at [protected]@yatra.com and we would be happy to assist. For holidays please call on [protected]. Best Regards, Yatra Care. | |
 1 Comment | |
Comments
My yatra ref. no.[protected] please send train pnr no. on my email [protected]@gmail.com
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
2576
Pending
348
Resolved
1922
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001