[Resolved] Yatra Online / Yatratrip.in — Refund Status: Not able to contact | |||||
I have been trying to contact yatra.com for last 2 days straight but they are not at all picking up the call. My flight was cancelled by the airlines and i was refunded the full amount on a non refundable flight as it was cancelled by them. Airline told us to contact yatra.com to know the further refund status because we booked through them and told us to contact and talk to them. I have emailed yatra.com as well as called several times on their customer service number but still no response. This has been the worst service experience and I did not expect this from yatra.com. Was this information helpful? | |||||
Dec 17, 2016 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Nov 13, 2016 Yatra Online / YatraTrip.in Customer Care's response Dear Rashmi, Greetings from Yatra.com! Regret the inconvenience caused. We request you to please share your Yatra booking reference number to assist you further. Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com Best Regards, Yatra Care | |||||
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