[Resolved] Yatra Online / Yatratrip.in — Regarding refund of the railway ticket! | |||||
Dear Sir! I have booked one railway ticket, the reference number is [protected], but, unfortunately booking got canceled. I got the message from YATRA.COM the amount will be refunded to the same account which we paid through, but, it's been 2 months I didn't receive any money. transaction id is [protected]. I hope you will take my request and resolve this problem immediately! Thanking you, You're sincere M. SWAMI Was this information helpful? | |||||
Oct 25, 2016 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Sep 21, 2016 Yatra Online / YatraTrip.in Customer Care's response Dear Mr. Swami, At the onset please accept our sincere apologies for the inconvenience caused. We have shared your concern with our team, please allow us some time to investigate the case and respond to you. Request your patience in the interim. Should you require any further assistance, please call us on[protected] /[protected] or alternatively write on [protected]@yatra.com. Best Regards, Yatra Care ! Verified Support Sep 23, 2016 Yatra Online / YatraTrip.in Customer Care's response Dear Mr. Swami, Greetings from Yatra.com We sincerely apologize for the inconvenience caused. We would like to inform you that full refund of amount INR442.00 has been processed from our end to your account on 11 Jul 2016. Your banks takes 2-7 working days to credit the amount into your account. We have received confirmation for our bank that this refund has been settled successfully. We request you to please contact your bank referring Receiver Registration Number (RRN) is IG0CIAISG6 to check further. We hope that above information will suffice the purpose. Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com Regards, Yatra care | |||||
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