[Resolved] Yatra Online / Yatratrip.in — Ticket cancelled by bus authority but amount not refunded

[Resolved] Yatra Online / Yatratrip.in — Ticket cancelled by bus authority but amount not refunded

B Bijon Paul from Chennai, Tamil Nadu

Hi TEAM i booked a ticket from bangalore to chennai for 29aep with refernce no.[protected], but the ticket was cancelled by bus authority, and i have received the bookinf fare nor i have received any message from yatra whereas i spoke with an executive regarding the matter, but he didnot clarify me nicely, so i request to refund the amount asap. Was this information helpful? No (0) Yes (0)
Oct 11, 2016 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Sep 10, 2016 Yatra Online / YatraTrip.in Customer Care's response Dear Mr. Paul, Greetings from Yatra.com! Regret the inconvenience caused. We are looking into your query and our team would respond you at the earliest. Request your patience in this interim. Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com Best Regards, Yatra Care Verified Support Oct 25, 2016 Yatra Online / YatraTrip.in Customer Care's response Dear Mr. Paul, Greetings from Yatra.com! We sincerely apologize for the delay. Please be informed that full refund has been initiated on 30 Sep and it should have credited in your account. Hope your query has been resolved. Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com Best Regards, Yatra Care
Add a Comment	Share
Submit Close