[Resolved] Yatra Online / Yatratrip.in — Truejet flight ticket booked from hyd to vijayawada cancelled refund not made.

ajaykgem52

from Tadepallegudem, Andhra Pradesh

Address:	534198
Website:	AKIVIDU - VIJAYAWADA

My name : Ajayakumar kalangi
We booked a ticket through you and paid you the money through net banking. The flight has been cancelled by airline. Received a message from Truejet saying, refund made to Yatra.com. please see that it should be remitted in my account immediately.

flight : Truejet
PNR No. : 00T570
Passenger Name : MR Young Ho

Sector : HYD to VGA

on 07/07/2016

Contacted Truejet and they said they already refunded to YATRA.CO

The airline sent me a message saying the Flight has been cancelled.
We did not travelled and refund is expected as soon as possible.

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Sep 29, 2016

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Aug 22, 2016

Updated by ajaykgem52 Truejet flight ticket booked from hyd to vijayawada

Your above mentioned flight is cancelled by the airline.

pnr.No. 00t570
traveller name : youngho song

date of travel scheduled : 07/07/2016

Aug 26, 2016

Updated by ajaykgem52 We booked a domestic Airline travel Ticket.

Flight : TRUEJET

FROM HYD TO VIJAYAWADA
TRAVEL SCHEDULED DATE IS 07.07.2016

PNR NO. 00T570

FLIGHT CANCELLED

Later I received a message stating that the Flight is cancelled and refund made to YATRA.COM. But till now no refund made to my account, trhough which i made paymen (Net Banking). pls make refund at your earliest posible time.

Aug 28, 2016

Updated by ajaykgem52 pls make refund of the above mentioned refund claim. Ajaya Kumar Kalangi

Verified Support

Aug 28, 2016

Yatra Online / YatraTrip.in Customer Care's response Dear Ajay,

Greetings from Yatra.com!

We have received your query & would respond to you at the earliest. Request your patience in the interim. For any assistance you can call us on[protected] /[protected]. For holidays please call on [protected].

Best Regards,
Yatra Care

Verified Support

Aug 29, 2016

Yatra Online / YatraTrip.in Customer Care's response Dear Ajay,

Greetings from Yatra.com!

Regret the inconvenience caused. Would like to inform that refund has been initiated on 28 Aug and it will take 5-7 working days to reflect in your account. Hope your query has been resolved.

Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com

Best Regards,
Yatra Care