[Resolved]  Yatra Online / Yatratrip.in — Yatra not giving refund

This is clear cheating sir after confirming it from u and ur website showing refundable ticket i book the ticket and at airport when airline staff deny boarding i called u 3 hrs before an getting same response at same time i called cleartrip.com i booked one ticket from them also same airlines same everything they simply cancel the ticket on the spot and ur staff didnt help me in this case i am very old customer o[censored]r website and u dont know how much loss i suffer from own pocket pls help me in this regard and cancel and refund this three tickets. I called more than 30 times to ur service and nobody even help and respond me properly. Even i send email before flight fly to u and didnt get any response i have proof of that even i can provide u the numbers from where i start calling u from the delhi airport.
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Nov 6, 2016
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Oct 06, 2016
Updated by Sumit Narang
this is clear cheating sir after confirming it from u and ur website showing refundable ticket i book the ticket and at airport when airline staff deny boarding i called u 3 hrs before an getting same response at same time i called cleartrip.com i booked one ticket from them also same airlines same everything they simply cancel the ticket on the spot and ur staff didnt help me in this case i am very old customer o[censored]r website and u dont know how much loss i suffer from own pocket pls help me in this regard and cancel and refund this three tickets . i called more than 30 times to ur service and nobody even help and respond me properly. even i send email before flight fly to u and didnt get any response i have proof of that even i can provide u the numbers from where i start calling u from the delhi airport.
- Mr Jeenu Kumar Jeenu Kumar ticket number [protected]
Mr Lalit Kumar Lalit Kumar [protected]
Mr Sumit Narang [protected]
(
Verified Support
Oct 06, 2016
Yatra Online / YatraTrip.in Customer Care's response
Dear Mr. Narang,

Greetings from Yatra.com!

Regret the inconvenience caused. We request you to please reply on the email sent on your email ID regarding refund amount and cancellation charges.

Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com

Best Regards,
Yatra Care
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