[Resolved] Yatra.com — Airline Cancellation Fee // Yatra Reference Number: [protected] . | |||
I had booked a round trip Calcutta - Delhi - Calcutta through the yatra.com web portal. Following is my Yatra Reference Number: [protected] . Had to cancel the round trip i.e both the to and fro journeys a few days later. A huge amount worth 6000 Indian Rupees on account of Airline Cancellation Fee was deducted at source while refunding the amount back to my credit card account. Such a huge amount is not deducted even by the airline companies themselves. Further Information: My Flight PNR i.e Airline Reference Ticket Number: KCDSMX. Airline Flight Number: IndiGo 6E-224 for Calcutta - Delhi journey. IndiGo 6E-227 for Delhi - Calcutta journey. Thanks, Anirban Karmakar. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
80%
Complaints
2576
Pending
348
Resolved
1922
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Thank you for contacting us Yatra.com. Our customer care team would have spoken to you and advised you the cancellation break up. We have also processed the refund of INR 2520 and INR 480 on 14th June under booking reference # [protected]. The credit for thes e transactions would appear in your account within the next 4-5 working days.
Best Regards,
Yatra Care